Our Commitment To Your Privacy: Sendero Wealth Management, LLC and Sendero Securities, LLC have a standing policy of protecting the confidentiality and security of information we collect about our clients. We do not share nonpublic information about you (“Information”) outside of our affiliates without your consent except for the specific purposes described below, in accordance with all applicable laws. This Policy describes the Information we may gather and the circumstances under which we may share it.
Why We Collect and How We Use Information: We limit the collection and use of Information to the minimum we require to deliver superior service to you. Such service includes advising you about our services and other opportunities, maintaining your accounts with us, processing transactions requested by you or other persons authorized by you, and administering our business.
How We Gather Information: We get most Information directly from you, when you apply for our services or our business associates’ financial products and services – whether in person, by telephone or electronically. We may verify this information or get additional information from consumer reporting agencies or public sources. This Information may relate to your finances, employment, avocations or other personal characteristics, as well as transactions and interactions with or through us or with others.
Disclosure of Information: We will only disclose Information when we believe it necessary for the conduct of our business, or where disclosure is required by law. For example, Information may be disclosed for audit or research purposes, to attorneys or other professionals, or to law enforcement and regulatory agencies to help us, among other things, prevent fraud. In addition, we may disclose Information to other companies or third party service providers (i) to enable them to provide business services for us, such as performing computer related or data maintenance or processing services, (ii) to facilitate the processing of transactions requested by you, (iii) to assist us in offering our services or other companies’ products and services to you, or (iv) for credit review or reporting purposes. We may also provide Information to other affiliated or non-affiliated companies with whom we have joint agreements such as financial institutions, investment advisers, portfolio managers, trust companies or other companies enabling us to offer you certain products or services. Except in those specific, limited situations, without your consent, we will not make any disclosures of Information to other companies who may want to sell their products or services to you. For example, we do not sell customer lists and we will not sell your name to a telemarketer. Moreover, it is our policy to require all third parties that are to receive any Information to sign confidentiality agreements.
To Whom This Policy Applies: This Policy applies to us with respect to services provided by our offices in the United States.
Access to and Correction of Information: Upon your written request, we will make available for your review any file we may maintain for your personal Information; provided, however, that any Information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available. If you notify us that any Information is incorrect, we will review it. If we agree, we will correct our records. If we do not agree, you may submit a short statement of dispute, which we will include in any future disclosure of the disputed Information.